We provide a service-led front of house and security solution through our partner’s customer focussed team. Our operating philosophy is to offer a soft, customer-focused, front of house and security operation. Whilst our core beliefs are about providing an exemplary customer experience we also understand the importance of providing a safe and secure environment of all customers be they building occupiers or visitors.
As well as the front of house staff being security trained and Security Industry Authority (SIA) front-line licenced they also all receive extensive Customer Experience training to ensure we are able to deliver the delicate blend of service and security. We aim to ensure that our teams maximise efficiency through integration of facilities services to ensure maximum utilisation of resources in value adding customer activities without compromise to security.
"This is an organisation that shares our vision of creating and maintaining inspirational workplaces. Environments that have a positive impact on our colleagues overall productivity, effectiveness and wellbeing. Ascot’s FM delivery enables us to continually deliver and exceed on this vision."
"I have got to say what a fantastic bunch of tradesmen you have carrying out the electrical works here. I’ve come across a lot of tradesmen over the years and I would find it hard to find better than these guys. They are meticulous in their work - polite, honest, grafters."
"We pride ourselves on delivering sustainable solutions and our relationship with Ascot is built on the same shared vision."
"At Shell, we share a set of core values – honesty, integrity and respect for people, the same values consistently demonstrated by our partner of choice Ascot Services."
"Maintaining a compliant estate is critical to the future growth of our business. The responsiveness of Ascot Services has exceeded our expectations."
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